FAQs
General FAQs
At this time, we do not bill insurance. However, it may be possible to pay for your visit using your healthcare spending account card (HSA/FSA), check with your provider for more information.
Cryotherapy (see pic): Women will typically wear a tank top (or sports bra), shorts, and socks, while men wear shorts and socks. We do recommend bringing your own, but in case you forget, we have extra onsite to borrow. Our team will provide all protective gear including shoes, gloves, ear protection, and a respiratory mask.
IV Therapy/Nutrient Shots: Please wear clothing that can be easily adjusted for IV placement or can be pulled aside for your shot.
Yes! We ask that all clients book appointments to ensure you receive the best experience possible. Any walk-ins will be booked in the next available time slot and offered water/tea while in our seating area.
Appointments can be booked online, via the Mindbody app, by using our text-to-book system 425-243-0097, or calling us directly 425-559-2915.
We understand that life happens. In the event that you are unable to make it to your appointment, we kindly ask that you call/text us as soon as you can.
IV appointments: Due to the shelf life of nutrients in your IV bag, there is a 4-hour cancellation window. Late cancels/no-shows will be charged the full amount of the service.
All other appointments: $15 will be charged to the card on file for no-shows.
Absolutely! With parent/guardian consent, in the form of a signed waiver, children are able to use several of our services.
- IV Therapy/Nutrient Shots/Red Light Therapy/Infrared Sauna: must be 16 years and older.
- Cryotherapy Chamber: must be 13 years and older.
Children under the age of 13 may use our other services, including compression therapy and localized cryotherapy.
We highly encourage all youths to begin taking care of their health now, so that it becomes part of a normal adult routine in the future.
Cryotherapy
Our cryotherapy chamber utilizes an electrically based cooling mechanism to achieve temperatures that have an average range of about -115°F to -135°F, and can drop as low as -141°F. No nitrogen gas is involved in this process.
If you are looking for a nitrogen-based cryotherapy sauna, please visit our Issaquah location!
WBC is typically safe and, if done properly, has minimal risks or side effects. Our team is thoroughly trained to protect you, your experience, mitigate risk, and ensure an atmosphere of safety at all times.
Potential risks could include: anxiety, claustrophobia, frostbite or cold burns, allergic skin reactions, lightheadedness, fluctuations in blood pressure or respiratory rate, and difficulty breathing.
Contraindicated conditions can include, but are not limited to: uncontrolled hypertension, heart disease, seizure disorders, anemia, metal implants, severe asthma or COPD, Raynaud’s Syndrome (there are special precautions we use for our Raynaud's clients), blood clots or DVT, healing/open wounds, active infections, pregnancy, fever, and extreme claustrophobia. You are also prohibited from entering the chamber with wet/damp skin or hair.
All clients must have a current waiver on file prior to utilizing services. Local cryotherapy sessions can be an alternative for these health related concerns.
Your time in the chamber itself lasts a maximum of 4 minutes. However, the door does not lock and you have free access to come out at any time.
For a list of timing for our other services, please visit the Single Sessions & Packages page.
After a single visit, most people notice a boost in energy, better sleep, and a decrease in overall soreness. On average, most of our clients begin seeing increased results after 3 sessions done in close proximity and even greater changes after 5-10.
Because everyone is different, our team will work closely with you to create a personalized plan for whatever your goals may be.
IV Therapy
IV nutrient therapy administers vitamins and nutrients directly into the bloodstream, by bypassing the digestive system. These vitamins are 100% bioavailable providing increased cell absorption. With oral supplements, the absorption is much lower and can cause gut irritation at higher doses.